After-sale Service of Pipe Fittings

2016-04-14 11:25:51
Nina
1140
Edited by admin at 2016-04-14 11:46:54
Summary : After-sale Service of Lanphan Pipe Fittings.
  1. Under the premise of correct installation, normal maintenance and using, we guarantee one-year warranty period;
  2. When warranty period has expired, our sold products enjoys lifetime guarantee repair, we only charge cost price for changing product’s standard component and sealing component;
  3. During installation and adjustment period, our after-sale service staff will communicate with customers frequently to know product’s running state in time. Assist customers to install and adjust products until customers are satisfied;
  4. If product has malfunction during operation period, we’ll offer you satisfied answer in time. We’ll reply you within 1 hour and provide solution or send staff to spot within 24 hours after receiving maintenance notification;
  5. Lifelong free technical support. Conduct satisfaction survey and inquiry equipment running condition to clients by telephone or e-mail semiannually from the first day of equipment running, put on records of acquired information.